Thanks Kevin, i am using infinityfree to host helpdesk system and it is not allowing me to install plugins and getting below error message. Any alternative solution to overcome this issue
Fatal error: Uncaught RuntimeException: is_file(): open_basedir restriction in effect. File(/home/vol6_2/infinityfree.com/if0_38494588/htdocs/include/plugins/en_GB.phar/plugin.php) is not within the allowed path(s): (/php_sessions:/tmp:..:/var/www/errors:/home/vol6_2/infinityfree.com/if0_38494588/htdocs) in /home/vol6_2/infinityfree.com/if0_38494588/htdocs/include/class.plugin.php:257 Stack trace: #0 [internal function]: PluginManager::throwException(2, 'is_file(): open...', '/home/vol6_2/in...', 299) #1 /home/vol6_2/infinityfree.com/if0_38494588/htdocs/include/class.plugin.php(299): is_file('/home/vol6_2/in...') #2 /home/vol6_2/infinityfree.com/if0_38494588/htdocs/include/staff/plugin-add.inc.php(15): PluginManager::allInfos() #3 /home/vol6_2/infinityfree.com/if0_38494588/htdocs/scp/plugins.php(136): require('/home/vol6_2/in...') #4 {main} thrown in /home/vol6_2/infinityfree.com/if0_38494588/htdocs/include/class.plugin.php on line 257