KevinTheJedi As promised, I have figured out the issue and am posting for reference. For whatever reason, Powershell will NOT extract the phar. No errors, but nothing happens. I running the commands in the Command prompt, I got an error that "The filename, directory, or volume label syntax is incorrect". Finally, I stumbled upon the following post: https://stackoverflow.com/questions/12997385/extracting-files-from-phar-archive

In the top answer (matches your code verbatim) there is a comment about "Windows related quotes stuff" simply switching the ' in your code with the " to match: php -r "$phar = new Phar('auth-oauth2.phar'); $phar->extractTo('./auth-oauth2');" got the job done. Ridiculous.

    KevinTheJedi For some reason, using powershell i'm getting errors when trying to do this.

    Do we have a long-term fix for this? Are there plans to update the plugin? Even if I could somehow get the extracted files just so I can get working.

        travisn

        Read the message right above yours..

        And yes of course official build coming soon. Still working out aliases, etc.

        Cheers.

          Hi All, can anyone post the modified phar file? I am having a hell of a time trying extract the file.

            The fix posted at 41 worked for me as well, custom domain non shared account.

            Hey Kevin!
            I was able to unpack the phar and edit the oauth.php, but in the web UI of osTicket, there is no Oauth option. Only basic authentication. I also updated the DB, but I'm doing something wrong! Any ideas to try from here? Is there an ETA on the release of the updated plugin? Thank you

            jiggs

            That won't have the necessary composer packages needed for functionality. So if you used the github plugin this is likely why you aren't seeing the needed options.

            Cheers.

                KevinTheJedi I used the packed .phar plugin from the website, not github. I then extracted it per your instructions, edited the oauth.php and set the DB to use phar 0 and edited the folder path. I'm just a noob at coding, so I don't know what I did wrong.

                    jiggs

                    All you need to do is unpack the plugin, make the change to the file, run php lint test on the modified file (to make sure you don't have a typo, etc.) /path/to/php -l /path/to/file.php, login to the database, go to the _plugin table, find the oauth2 plugin record, update the install_path (to remove the .phar), and set isphar to 0. Then of course the plugin needs to be enabled.

                    Cheers.


                      Hello, new here.
                      I have this problem but i can't find a solution for this. Any Ideas?

                        KevinTheJedi
                        Offline I extracted the contents of the phar,
                        php -r '$phar = new Phar("auth-oauth2.phar"); $phar->extractTo("./auth-oauth2");'
                        then changed the section in the oauth2. php, then recompiled the phar:
                        php -d phar.readonly=0 -r '$phar = new Phar("auth-oauth3.phar"); $phar->buildFromDirectory("./auth-oauth2");'
                        I then pasted the new phar over the existing .phar, I assume I don't need to make changes to the db as they have the same name.
                        I now have a green token, now but no mail is being scavenged. Any ideas why?

                            KevinTheJedi When attempting this fix I am getting a 500 error after refreshing the webpage. Just want to make sure that im supposed to replace what was previously in that section of uaoth2.php with what you've provided?
                            Reverting the changes back in the _plugin table immediately lets me load the helpdesk. Gotta be something wrong with my oauth2.php im guessing.

                            osTicket Version v1.18 (724de45)
                            Web Server Software Apache/2.4.41 (Ubuntu)
                            MySQL Version 8.0.39
                            PHP Version 8.1.22

                            Edit: Fixed this by downloading a fresh phar and redoing the process! Now just getting AUTHENTICATE failed when saving. So going to read further up as I'm pretty sure this was mentioned before

                            Edit2: I'm just going to take a nap. I spelled the email wrong when I tried deleting and recreating. All is working now. Thanks as always!

                              First of all, thank you @KevinTheJedi for being an absolute legend. Was able to get our system fixed thanks to your speedy resolution.

                              Second, just wanted to share that you can use Phar => zip converters and make the adjustments on a local client machine if need be. That's what I did and FTP'ed the updated files to the server.

                                ElbowNi

                                Leave it extracted and update the database. You don’t know if you repackaged it correctly and it could still have issues. Although if you were able to get a token it should be fine. Also you would need to make sure you logged in as the email itself (using incognito window). You also need to make sure fetching is enabled globally and that you have a valid running cron job/scheduled task. Lastly check your system logs for any related errors.

                                Cheers.