Hi, I would like to ask on how to resolve this issue since I could not proceeed in creating user accounts
This is the error we are encountering upon creating an account
When I tried to check the system logs, this is the error we encountered
" DB Error #1062
[INSERT INTO ost_team_member SET team_id = '51', flags = 1] Duplicate entry '51-0' for key 'PRIMARY'
---- Backtrace ----
#0 C:\inetpub\wwwroot\tklservicedesk\include\mysqli.php(200): osTicket->logDBError()
#1 C:\inetpub\wwwroot\tklservicedesk\include\class.orm.php(3459): db_query()
#2 C:\inetpub\wwwroot\tklservicedesk\include\class.orm.php(658): MySqlExecutor->execute()
#3 C:\inetpub\wwwroot\tklservicedesk\include\class.staff.php(801): VerySimpleModel->save()
#4 C:\inetpub\wwwroot\tklservicedesk\include\class.staff.php(1143): Staff->updateTeams()
#5 C:\inetpub\wwwroot\tklservicedesk\scp\staff.php(47): Staff->update()
#6 {main}"
