Is it possible to get a email notification when a ticket was closed? BR waczny
waczny
Please do a recursive search on this forum before creating a new post. The short answer is no.
References:
Cheers.
I apologize, I did forget about one caveat (it's been a minute). When you post a note ("reason") during the closing of a Ticket it will call postNote() which calls onActivity() which triggers the New Activity Alert.
postNote()
onActivity()