Dear Kevin, hope you are well.

Could you help me one more time please?

Suddenly the logos are no longer appearing. I didn't change anything.

I tried to insert the logo again but it didn't work.

No errors appear in the logs.

Why did this happen?

Thanks again


  • KevinTheJedi replied to this.

  • Dear Kevin,

    I managed to solve it by returning the files from last week's backup.

    Sorry for anything, I will now just change the file that fixes the MERGE problem.

    Thank you very much

    Matreco

    Check all logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console/Network logs, etc.) for any possible errors.

    Cheers.

      No errors shows, in Apache, PHP, Mysql, browser console and Event System Osticket
      How strange everything was fine and I didn't change anything.

      Thanks

        Matreco

        There has to be an error somewhere. You didn’t check the browser network tab when making the request.

        Cheers.

          Matreco

          Google Chrome you do right click, click Inspect, click Network, reload the page, and look for the image requests.

          Cheers.

            Thank you for your help.

            I found an apparent problem in the logo.php file regarding security policy.

            Please, when possible, could you analyze.

            Thanks


            Dear Kevin,

            I managed to solve it by returning the files from last week's backup.

            Sorry for anything, I will now just change the file that fixes the MERGE problem.

            Thank you very much

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