Nav27

I'd need to see the raw HTML to determine what's going on to see.

Cheers.

    Nav27

    I can’t do that without the raw HTML from an email that’s not highlighting. Please provide that.

    Cheers.

    I don't know this is what you are actually asking. Please let me know if you mean something else.
    The following page source I got if I am sending from outlook:
    <div class="thread-body no-pjax">
    <div>
    <div>
    <p class="MsoNormal">
    <p>
    </p>
    </p>
    <p class="MsoNormal">
    <span style="font-size:10.0pt">Hello Heather,
    </span>
    </p>
    <p class="MsoNormal">
    <span style="font-size:10.0pt">I wanted to touch base to confirm that the two email addresses we discussed earlier are currently inactive.
    </span>
    </p>
    <p class="MsoNormal">
    <span style="font-size:10.0pt">Additionally, I've compiled a list of all active email addresses for your reference:
    </span>
    </p>
    <ol style="list-style-type:decimal">
    <li class="MsoNormal" style="color:black">
    <span style="font-size:10.0pt">Antonella Knorr
    </span>
    </li>
    <li class="MsoNormal" style="color:black">
    <span style="font-size:10.0pt">Jayson Phelps
    </span>
    </li>
    <li class="MsoNormal" style="color:black">
    <span style="font-size:10.0pt">Valerie Phelps
    </span>
    </li>
    <li class="MsoNormal" style="color:black">
    <span style="font-size:10.0pt">Sana Iqbal
    </span>
    </li>
    <li class="MsoNormal" style="color:black">
    <span style="font-size:10.0pt">Cathy LeBrun
    </span>
    </li>
    <li class="MsoNormal" style="color:black">
    <span style="font-size:10.0pt">David Calloway
    </span>
    </li>
    <li class="MsoNormal" style="color:black">
    <span style="font-size:10.0pt">Sadia Uddin
    </span>
    </li>
    <li class="MsoNormal" style="color:black">
    <span style="font-size:10.0pt">Jill Birch
    </span>
    </li>
    <li class="MsoNormal" style="color:black">
    <span style="font-size:10.0pt">Brent Thomas
    </span>
    </li>
    </ol>
    <p class="MsoNormal">
    <span style="font-size:10.0pt">If you require any further assistance or information, please don't hesitate to reach out.
    </span>
    </div>
    </div>


    </div>

    This is the page source if sending from mail server:
    <div class="thread-body no-pjax">
    <div>
    <div style="font-size:13.3333px;font-family:tahoma;color:rgb(0, 0, 0);font-weight:400;font-style:normal;background:none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0)">
    </div>
    <div style="font-size:13.3333px;font-family:tahoma;color:rgb(0, 0, 0);font-weight:400;font-style:normal;background:none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0)">
    </div>
    <div style="font-size:13.3333px;font-family:tahoma;color:rgb(0, 0, 0);font-weight:400;font-style:normal;background:none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0)">
    </div>
    <div style="font-family:tahoma;color:rgb(0, 0, 0);font-size:13.3333px;font-weight:400;font-style:normal;background:none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0)">
    <blockquote style="PADDING-RIGHT:0px;PADDING-LEFT:5px;MARGIN-LEFT:5px;BORDER-LEFT:#000000 2px solid;MARGIN-RIGHT:0px">
    From: "ABC" <br />
    To: "<a href="abc.com" target="_blank">abc.com</a>" <br />
    Date: Tue, 16 Apr 2024 17:15:06 -0400<br />
    Subject: Testing<br />
    <div style="font-size:13.3333px;font-family:tahoma;color:rgb(0, 0, 0);font-weight:400;font-style:normal;background:none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0)">
    <div>Hello Heather,
    </div>
    <div>I wanted to touch base to confirm that the two email addresses we discussed earlier are currently inactive.
    </div>
    <div>Additionally, I've compiled a list of all active email addresses for your reference:
    </div>
    <ol style="list-style-type:decimal">
    <li style="margin-bottom:0px">Antonella Knorr</li>
    <li style="margin-bottom:0px">Jayson Phelps</li>
    <li style="margin-bottom:0px">Valerie Phelps</li>
    <li style="margin-bottom:0px">Sana Iqbal</li>
    <li style="margin-bottom:0px">Cathy LeBrun</li>
    <li style="margin-bottom:0px"><span style="background:yellow">David Calloway</span></li>
    <li style="margin-bottom:0px"><span style="background:yellow">Sadia Uddin</span></li>
    </ol>
    <div>If you require any further assistance or information, please don't hesitate to reach out.
    </div>
    <div> </div>
    </div>
    <div style="font-size:13.3333px;font-family:tahoma;color:rgb(0, 0, 0);font-weight:400;font-style:normal;background:none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0)">
    </div>
    <div style="font-size:13.3333px;font-family:tahoma;color:rgb(0, 0, 0);font-weight:400;font-style:normal;background:none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0)"> </div>
    </blockquote>
    </div> </div>
    </div>

      This is a raw HTML of email sent through Outlook:

      <html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
      <head>
      <meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
      <meta name="Generator" content="Microsoft Word 15 (filtered medium)">
      <style><!--
      /* Font Definitions /
      @font-face
      {font-family:"Cambria Math";
      panose-1:2 4 5 3 5 4 6 3 2 4;}
      @font-face
      {font-family:Calibri;
      panose-1:2 15 5 2 2 2 4 3 2 4;}
      @font-face
      {font-family:Tahoma;
      panose-1:2 11 6 4 3 5 4 4 2 4;}
      /
      Style Definitions /
      p.MsoNormal, li.MsoNormal, div.MsoNormal
      {margin:0in;
      margin-bottom:.0001pt;
      font-size:11.0pt;
      font-family:"Calibri",sans-serif;}
      a:link, span.MsoHyperlink
      {mso-style-priority:99;
      color:#0563C1;
      text-decoration:underline;}
      a:visited, span.MsoHyperlinkFollowed
      {mso-style-priority:99;
      color:#954F72;
      text-decoration:underline;}
      p.msonormal0, li.msonormal0, div.msonormal0
      {mso-style-name:msonormal;
      mso-margin-top-alt:auto;
      margin-right:0in;
      mso-margin-bottom-alt:auto;
      margin-left:0in;
      font-size:12.0pt;
      font-family:"Times New Roman",serif;}
      span.EmailStyle18
      {mso-style-type:personal;
      font-family:"Calibri",sans-serif;
      color:windowtext;}
      span.EmailStyle20
      {mso-style-type:personal-reply;
      font-family:"Calibri",sans-serif;
      color:#1F497D;}
      .MsoChpDefault
      {mso-style-type:export-only;
      font-size:10.0pt;}
      @page WordSection1
      {size:8.5in 11.0in;
      margin:1.0in 1.0in 1.0in 1.0in;}
      div.WordSection1
      {page:WordSection1;}
      /
      List Definitions */
      @list l0
      {mso-list-id:97259143;
      mso-list-template-ids:21537218;}
      @list l1
      {mso-list-id:654140723;
      mso-list-template-ids:1448218324;}
      @list l1:level1
      {mso-level-tab-stop:.5in;
      mso-level-number-position:left;
      text-indent:-.25in;}
      @list l1:level2
      {mso-level-tab-stop:1.0in;
      mso-level-number-position:left;
      text-indent:-.25in;}
      @list l1:level3
      {mso-level-tab-stop:1.5in;
      mso-level-number-position:left;
      text-indent:-.25in;}
      @list l1:level4
      {mso-level-tab-stop:2.0in;
      mso-level-number-position:left;
      text-indent:-.25in;}
      @list l1:level5
      {mso-level-tab-stop:2.5in;
      mso-level-number-position:left;
      text-indent:-.25in;}
      @list l1:level6
      {mso-level-tab-stop:3.0in;
      mso-level-number-position:left;
      text-indent:-.25in;}
      @list l1:level7
      {mso-level-tab-stop:3.5in;
      mso-level-number-position:left;
      text-indent:-.25in;}
      @list l1:level8
      {mso-level-tab-stop:4.0in;
      mso-level-number-position:left;
      text-indent:-.25in;}
      @list l1:level9
      {mso-level-tab-stop:4.5in;
      mso-level-number-position:left;
      text-indent:-.25in;}
      ol
      {margin-bottom:0in;}
      ul
      {margin-bottom:0in;}
      --></style><!--[if gte mso 9]><xml>
      <o:shapedefaults v:ext="edit" spidmax="1026" />
      </xml><![endif]--><!--[if gte mso 9]><xml>
      <o:shapelayout v:ext="edit">
      <o:idmap v:ext="edit" data="1" />
      </o:shapelayout></xml><![endif]-->
      </head>
      <body lang="EN-US" link="#0563C1" vlink="#954F72">
      <div class="WordSection1">
      <p class="MsoNormal"><o:p>&nbsp;</o:p></p>
      <p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif;color:black">Hello Heather,
      <o:p></o:p></span></p>
      <p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif;color:black">I wanted to touch base to confirm that the two email addresses we discussed earlier are currently inactive.<o:p></o:p></span></p>
      <p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif;color:black">Additionally, I've compiled a list of all active email addresses for your reference:<o:p></o:p></span></p>
      <ol start="1" type="1">
      <li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Antonella Knorr<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Jayson Phelps<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Valerie Phelps<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Sana Iqbal<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Cathy LeBrun<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif;background:yellow;mso-highlight:yellow">David Calloway</span><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif;background:yellow;mso-highlight:yellow">Sadia Uddin</span><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Jill Birch<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Brent Thomas<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Michael MacNeil<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif;background:yellow;mso-highlight:yellow">Ruby Latif</span><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Teana Sacchetti<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Madeha Mukati<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Reception<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Shweta Jacob<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif;background:yellow;mso-highlight:yellow">Lindsay Atkinson</span><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Heather Phelps<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Heather Angel<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Phelps Finance<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Heather Phelps MBA<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Phelps Admin<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Fareed Amin<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Unekwu Hadiza Ogbodo<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Anurit Kaur<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Phelps Communications<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Phelps North<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
      <span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Jennifer Adams<o:p></o:p></span></li></ol>
      <p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif;color:black">If you require any further assistance or information, please don't hesitate to reach out.
      </div>
      </body>
      </html>

        This is the raw HTML of what I sent using same email address but instead from mail server and not outlook client:

        Hello Heather,
        I wanted to touch base to confirm that the two email addresses we discussed
        earlier are currently inactive.
        Additionally, I've compiled a list of all active email addresses for your
        reference:
        Antonella Knorr
        Jayson Phelps
        Valerie Phelps
        Sana Iqbal
        Cathy LeBrun
        David Calloway
        Sadia Uddin
        Jill Birch
        Brent Thomas
        Michael MacNeil
        Ruby Latif
        Teana Sacchetti
        Madeha Mukati
        Reception
        Shweta Jacob
        Lindsay Atkinson
        Heather Phelps
        Heather Angel
        Phelps Finance
        Heather Phelps MBA
        Phelps Admin
        Fareed Amin
        Unekwu Hadiza Ogbodo
        Anurit Kaur
        Phelps Communications
        Phelps North
        Jennifer Adams
        If you require any further assistance or information, please don't hesitate
        to reach out.

        --0416-2118-37-03-PART_BREAK
        Content-Type: text/html; charset="us-ascii"
        Content-Transfer-Encoding: quoted-printable

        <html><body>
        <div style=3D"font-size: 13.3333px; font-family: tahoma; color: rgb(0, 0, 0=
        ); font-weight: 400; font-style: normal; background: none 0% 0% / auto repe=
        at scroll padding-box border-box rgba(0, 0, 0, 0);">&nbsp;</div>

        <div style=3D"font-size: 13.3333px; font-family: tahoma; color: rgb(0, 0, 0=
        ); font-weight: 400; font-style: normal; background: none 0% 0% / auto repe=
        at scroll padding-box border-box rgba(0, 0, 0, 0);">&nbsp;</div>

        <div id=3D"signature" style=3D"font-size: 13.3333px; font-family: tahoma; c=
        olor: rgb(0, 0, 0); font-weight: 400; font-style: normal; background: none =
        0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0);">&nbsp;=
        </div>

        <div style=3D"font-family: tahoma; color: rgb(0, 0, 0); font-size: 13.3333p=
        x; font-weight: 400; font-style: normal; background: none 0% 0% / auto repe=
        at scroll padding-box border-box rgba(0, 0, 0, 0);">&nbsp;
        <blockquote class=3D"as91pFk8AX8sDPOUp66RUy8IoCRjefxNG8oLk8fg" style=3D"PAD=
        DING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 =
        2px solid; MARGIN-RIGHT: 0px">From: &quot;[sender name]&quot; &lt;[sender email address]&gt;<br />
        To: &quot;[receiver email address]&quot; &lt;[receiver email address]&gt;<br />
        Date: Tue, 16 Apr 2024 17:15:06 -0400<br />
        Subject: Testing Highlighted Text: 20240409-17:16<br />
        &nbsp;
        <div style=3D"font-size: 13.3333px; font-family: tahoma; color: rgb(0, 0, 0=
        ); font-weight: 400; font-style: normal; background: none 0% 0% / auto repe=
        at scroll padding-box border-box rgba(0, 0, 0, 0);">
        <div>Hello Heather,</div>

        <div>I wanted to touch base to confirm that the two email addresses we disc=
        ussed earlier are currently inactive.</div>

        <div>Additionally, I&#39;ve compiled a list of all active email addresses f=
        or your reference:</div>

        <ol start=3D"1" type=3D"1">
        <li style=3D"margin-bottom:0px">Antonella Knorr</li>
        <li style=3D"margin-bottom:0px">Jayson Phelps</li>
        <li style=3D"margin-bottom:0px">Valerie Phelps</li>
        <li style=3D"margin-bottom:0px">Sana Iqbal</li>
        <li style=3D"margin-bottom:0px">Cathy LeBrun</li>
        <li style=3D"margin-bottom:0px"><span style=3D"background:yellow">David Ca=
        lloway</span></li>
        <li style=3D"margin-bottom:0px"><span style=3D"background:yellow">Sadia Ud=
        din</span></li>
        <li style=3D"margin-bottom:0px">Jill Birch</li>
        <li style=3D"margin-bottom:0px">Brent Thomas</li>
        <li style=3D"margin-bottom:0px">Michael MacNeil</li>
        <li style=3D"margin-bottom:0px"><span style=3D"background:yellow">Ruby Lat=
        if</span></li>
        <li style=3D"margin-bottom:0px">Teana Sacchetti</li>
        <li style=3D"margin-bottom:0px">Madeha Mukati</li>
        <li style=3D"margin-bottom:0px">Reception</li>
        <li style=3D"margin-bottom:0px">Shweta Jacob</li>
        <li style=3D"margin-bottom:0px"><span style=3D"background:yellow">Lindsay =
        Atkinson</span></li>
        <li style=3D"margin-bottom:0px">Heather Phelps</li>
        <li style=3D"margin-bottom:0px">Heather Angel</li>
        <li style=3D"margin-bottom:0px">Phelps Finance</li>
        <li style=3D"margin-bottom:0px">Heather Phelps MBA</li>
        <li style=3D"margin-bottom:0px">Phelps Admin</li>
        <li style=3D"margin-bottom:0px">Fareed Amin</li>
        <li style=3D"margin-bottom:0px">Unekwu Hadiza Ogbodo</li>
        <li style=3D"margin-bottom:0px">Anurit Kaur</li>
        <li style=3D"margin-bottom:0px">Phelps Communications</li>
        <li style=3D"margin-bottom:0px">Phelps North</li>
        <li style=3D"margin-bottom:0px">Jennifer Adams</li>
        </ol>

        <div>If you require any further assistance or information, please don&#39;t=
        hesitate to reach out.<br />

        <div>&nbsp;</div>
        </div>

        <div style=3D"font-size: 13.3333px; font-family: tahoma; color: rgb(0, 0, 0=
        ); font-weight: 400; font-style: normal; background: none 0% 0% / auto repe=
        at scroll padding-box border-box rgba(0, 0, 0, 0);">&nbsp;</div>

        <div id=3D"signature" style=3D"font-size: 13.3333px; font-family: tahoma; c=
        olor: rgb(0, 0, 0); font-weight: 400; font-style: normal; background: none =
        0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0);">&nbsp;=
        </div>
        </blockquote>
        </div>
        </body></html>

        --0416-2118-37-03-PART_BREAK--

        Nav27

        No, I’m saying that line might be responsible for stripping it.

        Cheers.

        I commented that part of the code; but still the same in OSTicket; background color is not there

          Nav27

          Then another section of code is responsible. You can add debug statements at various points to see where it's being stripped to track it down.

          Cheers.

            KevinTheJedi Alright, I am doing that way. Could not find the solution; hence posted here to ask for help. I will keep doing as you suggested until I get a solution. Please, your help will be appreciated if you find a solution to it.

            Thank you.

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