I need a custom drop-down list that brings information from a database table and that, depending on what is selected in another selectable, only the related records will be loaded.
For example i´m assigned an pc and a laptop to an user of osticket, the user in for create his ticket, he is select your type asset and only apear his assets related, in other select drop-down he select his serial number for the asset selectionated
The question is, what is the page or file where I can find the php code to modify to achieve what is proposed?

  • KevinTheJedi replied to this.

  • AXS2

    That is what we call “Dependent Forms and Fields” and is not a feature within osTicket at this time. You would have to customize the code to accomplish what you are looking for. When customizing the code you are on your own and will be proceeding at your own risk.

    With this being said, this is something on our Roadmap so stay tuned!

    Cheers.

      AXS2

      That is what we call “Dependent Forms and Fields” and is not a feature within osTicket at this time. You would have to customize the code to accomplish what you are looking for. When customizing the code you are on your own and will be proceeding at your own risk.

      With this being said, this is something on our Roadmap so stay tuned!

      Cheers.

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