Dear all,
I'm posting since I've got a new setup witch is giving me hard times when opening a Ticket upon receiving an emai.
here is the setup:
Osticket Setup
OS is Oracle Linux 8.8 on Azure VM (b2S)
Now the SMTP test is functioning correctly with oAuth2 Microsoft (we have O365 mailboxes), and on O365 everything has been setup including endpoint callbacks and tokens.
For some reason, upon receiving an email to the configured mailbox nothing happens. No ticket is created.
Here is the email setup:
Here is my crontab configuration
To allow better troubleshooting, SELinux is set to disable.
Any help with this? where can I start to troubleshoot correctly?
Thanks for your help