Hey guys,

I am new to osTicket, can we disable the feature of email activation and guest ticket notification? because a lot of VPS do not allow the use of email ports outgoing (SMTP).

Best regards,

    Jsezze

    osTicket is an email based system. With that being said, you can disable the email activation by setting the User Registration Method setting to "Disabled - all users are guests". And you can disable user alerts as well. However when you add a Reply to Tickets you must always select Do Not Email Reply manually. There are some emails you simply cannot disable unless you modify the code such as the System Errors sent to the Admin, password reset emails, etc.

    Cheers.

        KevinTheJedi Thanks Kevin, for your valuable advice, according to your hints, I will research the solution further, have a nice day.

          6 days later

          If you get stuck with this, please feel free to post additional questions. 🙂

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