zabbix monitoring and OS ticket Integration

spg0102

Does somebody had already an integration between zabbix monitoring and OS ticket?

spg0102

Both are running as Docker containers. We try to integrate the tool, but we are facing errors. can anyone help on this issue?

KevinTheJedi

spg0102

I don't think I've ever heard of "zabbix". You can always do a search on the Forum. 🤷‍♂️

Cheers.

third

What you want to monitor? Zabbix already have checks for apache2/nginx, TCP ports, mysql, docker, etc.

sabarish

third
We mointor the different host in zabbix ,but we unable to integration with OSticket. Anybody have any solution please let me know.

sabarish

Through existing email we can create or raise a ticket ??

sabarish

Please anybody give me solution for this error .

opodrouzek

Hello,

please describe your environment. We have onpremise exchange, OSTicket is running on Apache on our own Windows Server and we forward incidents from Zabbix to OSTicket.

We monitor OSTicket with Apache template.

sabarish

opodrouzek in apache

sabarish

opodrouzek i want a raise a ticket through zabbix

opodrouzek

sabarish

actually that says nothing to me at all... Where do you host the Apache webserver? Is it Windows Server? Do you host it in your environment? What kind of e-mail server do you use? You can monitor OSTicket webserver using Apache template...

Then you configure new account with the e-mail address in Zabbix which you want to have tickets forwarded to and then you can specify lets say actions and say what should be forwarded, or you can forward everything, that depends on you...

If needed I can give you my e-mail address and I can help you with it

sabarish

sabarish
please how to integrate with zabbix
what is procudre please explain fully or ur have any document give to me .

sabarish

opodrouzek
actually i'm doing the zabbix monitoring and it is connected to many devices through host , (I want to configure- The devices occur the error or anykind of defect it automatically raise a ticket to osticket) this is my task .
but it doesn't work .
pls share ur mail address thats help me content u.

sabarish

opodrouzek
shall i give my contact number ??

opodrouzek

Hi, I am sorry for the late reply, I was quiet busy the last days.

You can try to contact me at o[dot]podrouzek[at]cis[dot]de I will try to help you.

thank you

sabarish

opodrouzek
thank u , i had mail to u

KevinTheJedi

nas

opodrouzek posted a "how-to" above:

https://forum.osticket.com/d/103434-zabbix-monitoring-and-os-ticket-integration/11

Cheers.

nas

So ...do we have any news??? i m interested too