It’s working just fine for me and many others. You’d need to contact your server admin to see why it’s not working in your instance.
Cheers.
invalide iis config
4 days later
bonjour, merci pour vos retours.
j'ai ramené la version du PHP a 7.4.33 cependant l'erreur persiste toujours.
ca fait la meme chose.
trainer please see my previous comment here:
Bonjour Kevin,
merci pour ton soutient.
cependant j'ai pas compris ton dernier message.
voici le contenu du fichier web.config d'osticket:
<?xml version="1.0" encoding="UTF-8"?>
<configuration>
<system.webServer>
<directoryBrowse enabled="true" />
<rewrite>
<rules>
<rule name="HTTP api" stopProcessing="true">
<match url="^(.*/)?api/(.*)$" ignoreCase="true"/>
<conditions>
<add input="{REQUEST_FILENAME}" matchType="IsFile"
ignoreCase="false" negate="true" />
<add input="{REQUEST_FILENAME}" matchType="IsDirectory"
ignoreCase="false" negate="true" />
</conditions>
<action type="Rewrite" url="{R:1}api/http.php/{R:2}"/>
</rule>
<rule name="Site pages" stopProcessing="true">
<match url="^(.*/)?pages/(.*)$" ignoreCase="true"/>
<conditions>
<add input="{REQUEST_FILENAME}" matchType="IsFile"
ignoreCase="false" negate="true" />
<add input="{REQUEST_FILENAME}" matchType="IsDirectory"
ignoreCase="false" negate="true" />
</conditions>
<action type="Rewrite" url="{R:1}pages/index.php/{R:2}"/>
</rule>
<rule name="Staff applications" stopProcessing="true">
<match url="^(.*/)?scp/apps/(.*)$" ignoreCase="true"/>
<conditions>
<add input="{REQUEST_FILENAME}" matchType="IsFile"
ignoreCase="false" negate="true" />
<add input="{REQUEST_FILENAME}" matchType="IsDirectory"
ignoreCase="false" negate="true" />
</conditions>
<action type="Rewrite" url="{R:1}scp/apps/dispatcher.php/{R:2}"/>
</rule>
</rules>
</rewrite>
<defaultDocument>
<files>
<remove value="index.php" />
<add value="index.php" />
</files>
</defaultDocument>
</system.webServer></configuration>
As long as it matches the below you should be fine:
If it still doesn't work then you need to contact your systems administrator to see why it's not working. It just says due to invalid config but there should be nothing invalid with it. This config has been working fine for years (still is working for me today). So there should be no issues with it.
Cheers.
en fait c'est moi l'administrateur du serveur
11 days later
My problem with the web.config was because of the rewrite part. And I didn´t install rewrite software. It wasn´t mantioned in the tutorial. You can download it here:
https://www.iis.net/downloads/microsoft/url-rewrite
Hope this helps other as well.