Http 500 error

dgerits · Feb 7, 2023

We have a HTTP 500 error.

Error code: [Tue Feb 07 05:54:33.154753 2023] [proxy_fcgi:error] [pid 3047806:tid 140504075331328] [client **] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Call to undefined method Http::url() in /home/tickets1/domains//public_html/bootstrap.php:380\nStack trace:\n#0 /home/tickets1/domains/**public_html/main.inc.php(23): require()\n#1 /home/tickets1/domains/.nl/public_html/scp/staff.inc.php(20): require_once('...')\n#2 /home/tickets1/domains//public_html/scp/tickets.php(17): require('...')\n#3 /home/tickets1/domains//public_html/scp/index.php(17): require('...')\n#4 {main}\n thrown in /home/tickets1/domains/*/public_html/bootstrap.php on line 380'
[Tue Feb 07 07:03:31.027260 2023] [proxy_fcgi:error] [pid 3107351:tid 140505232770816] [remote ****] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Call to undefined method Http::url() in /home/tickets1/domains//public_html/bootstrap.php:380\nStack trace:\n#0 /home/tickets1/domains/public_html/main.inc.php(23): require()\n#1 /home/tickets1/domains//public_html/scp/staff.inc.php(20): require_once('...')\n#2 /home/tickets1/domains/**public_html/scp/tickets.php(17): require('...')\n#3 {main}\n thrown in /home/tickets1/domains/***/public_html/bootstrap.php on line 380'

What can i do?

Danny

KevinTheJedi · Feb 7, 2023

dgerits

You either have corrupted files, missing files, or incorrect permissions/ownerships on files. I'd recommend re-uploading all the code files to your site directory and checking all permissions and ownerships.

This method and class is defined here:

https://github.com/osTicket/osTicket/blob/develop/include/class.http.php#L167

Cheers.

dgerits · Feb 9, 2023

Thanks I have re-uploading everything and it works.

Http 500 error

Ddgerits

KevinTheJedi

Ddgerits