Ubuntu: 18.04.6 LTS
Php: 8.1
MySQL: 5.7.40
osTicket: 1.15.8 -> 1.17.2
Good day,
When attempting to upgrade from 1.15.8 to 1.17.2, I am receiving the following error:
[core]: Upgrader Error
[CREATE TABLE ost_plugin_instance
( id
int(11) unsigned NOT NULL AUTO_INCREMENT, plugin_id
int(11) unsigned NOT NULL, flags
int(10) NOT NULL DEFAULT 0, name
varchar(128) NOT NULL DEFAULT '', config
text DEFAULT NULL, notes
text DEFAULT NULL, created
datetime NOT NULL, updated
datetime DEFAULT NULL, PRIMARY KEY (id
), KEY plugin_id
(plugin_id
) ) DEFAULT CHARSET=utf8] Table 'ost_plugin_instance' already exists
Log Date: Wed, Jan 18 2023 10:48AM IP Address: 192.168.X.XXX
I have perused this forum for others with the same issue. I took the advice listed here and deleted all plug-ins prior to upgrade. When I attempted again, it yielded the same error. I have also attempted to upgrade to 1.17, which yielded the same error.
Does anyone have an idea what I could do to run a successful upgrade?