KevinTheJedi Ok I having major issues upgrading for some reason.. Did from 1.15.3 to 1.16.3 to 1.17 like 10 times and it keeps failing...So is it possible to do a FRESH install and just import all the tickets,tasks,users,agents,departments, lists,filters? I can just do the settings and configurations from scratch. No a big issue. Just want to know if Importing does tables in a fresh 1.17 would be an issue.