Ubuntu: 18.04.6 LTS
osTicket: 1.15.8 -> 1.17.2
When attempting to upgrade from 1.15.8 to 1.17.2, I am receiving the following error:
[core]: Upgrader Error
id int(11) unsigned NOT NULL AUTO_INCREMENT,
plugin_id int(11) unsigned NOT NULL,
flags int(10) NOT NULL DEFAULT 0,
name varchar(128) NOT NULL DEFAULT '',
config text DEFAULT NULL,
notes text DEFAULT NULL,
created datetime NOT NULL,
updated datetime DEFAULT NULL, PRIMARY KEY (
plugin_id) ) DEFAULT CHARSET=utf8] Table 'ost_plugin_instance' already exists
Log Date: Wed, Jan 18 2023 10:48AM IP Address: 192.168.X.XXX
I have perused this forum for others with the same issue. I took the advice listed here and deleted all plug-ins prior to upgrade. When I attempted again, it yielded the same error. I have also attempted to upgrade to 1.17, which yielded the same error.
Does anyone have an idea what I could do to run a successful upgrade?