We are currently running v1.15.8 and need to migrate to v1.17
From my browsing, I understand the database is different between the two version. If so, what's the best way to migrate my data across?
Migration from 1.15.8 to latest 1.17
Follow our upgrade documentation:
Cheers.
KevinTheJedi Will a simple upgrade work going from 1.15 to 1.17 as I read in some of the threads here that I probably need to migrate in which case, from the upgrade and migration page....
Migration
We plan on supporting data migration from previous discontinued versions of osTicket as well as 3rd party help desks in the near future. Please check the forums for up to date discussions on the subject.
No, you can go directly from 1.15.x to 1.17.x. Migration only happens if you are using pre-1.6 released in middle-late 2000s.
Cheers.