so I am trying to deploy the following image osticket/osticket - Docker Image | Docker Hub
In the quick start guide, they have this command line docker run commands for both mysql and the application osticket.
Quick Start Ensure you have a MySQL container running that osTicket can use to store its data.
docker run --name osticket_mysql -d -e MYSQL_ROOT_PASSWORD=secret
-e MYSQL_USER=osticket -e MYSQL_PASSWORD=secret -e MYSQL_DATABASE=osticket mariadb Now run this image and link the MySQL container.
docker run --name osticket -d --link osticket_mysql:mysql -p 8080:80 osticket/osticket When I execute these two commands exactly as shown above, the website works via http://localhost:8080/scp/
Now, I tried to put the same into a docker-compose.yaml file:
version: ‘3.8’
services:
osticket:
container_name: osticket-web
image: osticket/osticket
environment:
MYSQL_HOST: db
MYSQL_PASSWORD: secret
depends_on:
- db
ports: - 8080:80
db:
container_name: osticket-db
image: mysql
restart: always
environment:
MYSQL_ROOT_PASSWORD: secret
MYSQL_DATABASE: osticket
MYSQL_USER: osticket
MYSQL_PASSWORD: secret
when I look at the status, the osticket-web exits
NAME COMMAND SERVICE STATUS PORTS osticket-db “docker-entrypoint.s…” db running 3306/tcp, 33060/tcp osticket-web “entrypoint” osticket exited (1)
Looking at the logs it says:
Install/Update osTicket
Configuring mail settings
OSTicket cron job is set to run every 5 minutes
Using external MySQL connection
Waiting for database TCP connection to become available...
Connecting to database mysql://osticket@db/osticket
************** INSTALLER FATAL ERROR ***************Unable to connect to MySQL server: The server requested authentication method unknown to the client
****************************************************Die %
Thank you.