Do I need to add the following in oAuth config's scopes: 1) offline_access, 2) POP.AccessAsUser.All 3) SMTP.Send 4) User.Read
Right now the following setting is there: offline_access https://outlook.office.com/Mail.ReadWrite
mohammed-rizwan
Email-Level
System-Level
You can follow the documentation here:
Cheers.
I followed the doc you mention. the only thing I forgot is to enable it on the email level. Now it's working fine.
Thanks for your support.
Now I'm getting the following warnings.
Mailer Warning
Unable to retrieve email inline image:6N8li8XdAvMxhSPdMcZVG41M2j6rWRb4@abcxyz.co Provided part 6N8li8XdAvMxhSPdMcZVG41M2j6rWRb4@cabcxyz.co already defined.
That's fine, just a warning of duplicate image somewhere.
Again, Thanks for your support.
One thing I noted is that the Ostickets doesn't load the old emails from 28/Sep till 14/Oct. Is there any way I can force Osticket to process these emails?
Thanks & Regards,'
It sounds like you are not moving the emails out of the fetch folder once done processing.
well, when I tried to set up mail to move to another folder after processing, I get the error "POP mail servers do not support folders".
Oh right yea pop doesn’t allow that. Then you will need to manually remove them from your inbox or set your max emails per fetch to a really high number (not recommended).
what if I set it to "delete"? Will this sort out the issue?
You can definitely try but know that it will permanently delete the emails.
Also, I would recommend moving away from POP eventually as it’s a very old protocol and most everyone uses IMAP now.
will try to switch to IMAP.
