jj8320 never mind, i figured it out. after you enable the agents can gointo their own profile to enable or you can force from main agent settings page. thank you
Ive run into this as well. On v1.17.2 (8fbc7ee) I download the plugin from the website for 2FA and Password policy. Niter plugin work. They are installed and enabled.
Download site:
Enabled:
Option not there:
pologoalie8908
You haven't added an instance of the Plugin.
Cheers.
KevinTheJedi Can you elaborate? Because i followed the guide from the osTicket site. Specifically the Microsoft Authenticator part: https://docs.osticket.com/en/latest/Plugins/Two%20Factor%20Authentication.html
Those specific docs need to be updated since we have multi-instance plugins. You will need to go into the plugin, click Add New Instance, create and save the new instance, enable the instance, and 2fa should work after that.
KevinTheJedi Thanks that worked