osTicket v1.17 RC - Plugins not showing

YOGI_CZ

I have a problem with plugins in osTicket version v1.17 RC. I'm testing the OAuth2 Plugin, but they don't want to load after logging into the website.

I have the plugins in the folder / path / to /osTicket/include/plugins

Phar should be enabled, as command below.
~$ php -i | grep phar
/etc/php/8.0/cli/conf.d/20-phar.ini,
Registered PHP Streams => https, ftps, compress.zlib, php, file, glob, data, http, ftp, phar, zip
Phar-based phar archives => enabled
Tar-based phar archives => enabled
ZIP-based phar archives => enabled
phar.cache_list => no value => no value
phar.readonly => On => On
phar.require_hash => On => On

KevinTheJedi

YOGI_CZ

You go to Admin Panel > Manage > Plugins, click Add New Plugin, and you don't see it there?

Cheers.

YOGI_CZ

That's right, I don't see any plugins here.

Here you can see that I have uploaded plugins in the folder. (chmod 777 on plugins)

KevinTheJedi

YOGI_CZ

That is very strange indeed. Sounds like your server isn't setup to load PHAR files. You need to review your PHP settings and/or Apache settings to make sure everything is enabled and configured to load PHAR files.

Maybe you need something like this?

https://stackoverflow.com/questions/51302186/phar-file-not-running-under-apache

Cheers.

YOGI_CZ

KevinTheJedi
I don't really understand it, but after rolling back to the old version v1.15.1 and then upgrading again to v1.17, everything works for me... Now I'm solving a problem with the OAuth2 plugin. I registered the application in Azure AD - I set up email via OAuth2, I allow access to the Microsoft application - everything looks ok, but when it returns to the server (https://SERVER-IP/api/auth/oauth2?code=...) a message appears: Web server-ip refused the connection (ERR_CONNECTION_REFUSED). And I don't know where I went wrong. I tried setting in Apache:
<Directory /var/www/>
Options Indexes FollowSymLinks
AllowOverride All
Require all granted
</Directory>

But nothing helped... Can you think of something?

Thanks for the advice.

KevinTheJedi

YOGI_CZ

Seems like your server refused the connection. You'll need to look at the apache logs for any related errors.

Cheers.

ntozier

also as a side note you might want to upgrade to rc3 since it has been released.