Firstly, thank you for the great software, we've been using this for many years now and have dealt with close to 100,000 tickets now. Previously we've been using AD for logins and exchange group mailboxes for the helpdesk emails with the helpdesk configured to move the emails to a different folder once the ticket has created.

We are now looking at a major sea change and are considering OpenLDAP and Google Workspace. I was wondering if anyone has this setup already and what issues they had setting OSTicket up? I'm wondering about the mailbox scraping within gmail as it doesn't have folders to move the actioned emails to?

Thanks in advance