It would be really great if it was possible to quote only parts of a previous correspondence in a reply instead of the whole last response similar to the same behavior in email clients where you could select a text and quote it in the reply window.
Can you provide more information?
thesen similar to the same behavior in email clients where you could select a text and quote it in the reply window.
ntozier Exactly like this. Can this be done easily in osTicket?
You’d just copy the content, paste in the reply box, highlight the text, and choose the Quote format option in the text editor.
KevinTheJedi Thanks Kevin, but that's just a text in gray and italic. However what @ntozier posted looks fancier with that gray box around it... I meant something like that...
Sure that can be an enhancement for v2.0. Stay tuned!