ricardogomez

You’ll need to contact your hosting provider. It’s likely they have restrictions on outgoing SMTP connections or a firewall, etc.

Cheers.

18 days later

KevinTheJedi

Cheers,
I am having a problem with OAuth2 that i can´t understand...
Can you help me please?
The error is
AADSTS9002325: Proof Key for Code Exchange is required for cross-origin authorization code redemption.

What am i doing wrong?

    KevinTheJedi

    I have eliminated the app registration in O365, then created a new one and sucess.
    SMTP continues to get an error : 535: 5.7.3 Authentication unsuccessful i will continue trying...
    Thanks Kevin

    I've been working with my org's IT dept to add oauth for our osTicket instance and got this "AADSTS9002325: Proof Key for Code Exchange is required for cross-origin authorization code redemption." error today as well.

    Were you ableto find a cause? We tried making a new app registration as well.

    One thing I was curious about, in the guide it says "Here it is very important to login to the email you are trying to configure in the helpdesk. Once logged in as the system email you are trying to configure, you can opt to Consent on behalf of your organization, and then click Accept."

    in our case the account login is different than the email address for this account, does the quoted documentation mean that will cause a problem?

      rhuggins

      With the current iteration of the software and plugin yes it will cause an issue. We have patches coming that will allow you to use a global admin or service user to authenticate and consent but currently you must sign in using the email itself.

      Cheers.

        Thank you very much. I'll try changing the email address to match the login name.

        a month later

        agrservice

        Please do a recursive search before posting. You don’t have URL rewriting enabled.

        Cheers.

        a month later

        KevinTheJedi The system doesn't allow me to log in with system email? Where should I enable this setting? We are using a regular mailbox for receiving and sending emails. In order to configure Oauth, I need to log in to OsTicket with that same user however I am getting access denied error.

          valdoltra Nevermind. I just gave myself a high five... to my forehead.... with a chair 🙂

          I got O365 cached signin so it always tried to log in with my username. Once I logged in with my helpdesk account and remained signed in it worked.

          I'll take my Darwin award now thank you

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