For the SMTP need to have 0AUTH otherwise, it gives an error after saving.

Yes, using standard ports. Is there any other settings I need to check?

    jcua

    What PHP extensions do you have installed? What are your environment details?

    Cheers.

    We are hosting with greengeeks. Here are the PHP8.0 environment details. Thank you

      Yes, I can save the IMAP successfully. I did another install on another hosting site and set the PHP to 8.1. and I still got the same issues. After that, I changed the PHP to 7.41, and behold everything works without issues. No unreadable emails. I think there are issues with 1.16.3 on PHP 8.0/8.1. Too bad you can't replicate it on your end. It would be such a coincidence that two hosting sites have bad installs of PHP8.0/8.1. Hosting sites are asking me to talk to the developers. So not sure what to do now.

        jcua

        PHP 8.1 is not supported so that will have issues. It seems like certain hosts and/or builds of PHP 8.0 have this issue as I mentioned me and a ton of other people cannot replicate this. I’ve only seen like 3-4 reports of this in months.

        Cheers.

        7 days later

        jcua

        You will have issues with PHP 7.4 as 1.16.x has some code specific for PHP 8.0.x.

        Cheers.

        20 days later

        @"KevinTheJedi" What is the resolution for this issue then? If rolling back to php 7.4 causes problems, but using php8.0 is failing to get readable email, what do you recommend as a solution?

          KevinTheJedi Unfortunately, we are on a hosted platform and SMTP access is redirected. The system fails back to the PHP default. But at least I know where the problem is.

          Thank you.

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