There are no error logs at the mysql and php level, in the osticket system log there is the following, which is the one I had commented on in another ticket:
DB Error #1054
[INSERT INTO helpdesk_user__cdata SET field_116='encargado de local ', user_id= 157 ON DUPLICATE KEY UPDATE field_116='encargado de local '] Unknown column 'field_116' in 'field list'
As for the browser console there are the following:
new ticket:
in help topics the default department is "Adquisiciones", but is created to "Informatica" (I deleted all forms and help topics and created only "Adquisiciones La Vara")
request response:
POSThttp://localhost:8080/mda/open.php
[HTTP/1.0 500 Internal Server Error 120018ms]
-----------------------------18182445262536702172123504228
Content-Disposition: form-data; name="CSRFToken"
4f08e660d40255181eb7c945bda0760213e54a80
-----------------------------18182445262536702172123504228
Content-Disposition: form-data; name="a"
open
-----------------------------18182445262536702172123504228
Content-Disposition: form-data; name="topicId"
-----------------------------18182445262536702172123504228
Content-Disposition: form-data; name="d3c6339505fc60[]"
-----------------------------18182445262536702172123504228
Content-Disposition: form-data; name="433d4334b86321[]"
-----------------------------18182445262536702172123504228
Content-Disposition: form-data; name="1e6af043a9a645"
test
-----------------------------18182445262536702172123504228
Content-Disposition: form-data; name="b37a2ea00e6e4b"
<p>test1</p>
-----------------------------18182445262536702172123504228
Content-Disposition: form-data; name="e3e0c0fd4f7ee2[]"
-----------------------------18182445262536702172123504228
Content-Disposition: form-data; name="ca94df38fd7141[]"
-----------------------------18182445262536702172123504228
Content-Disposition: form-data; name="draft_id"
-----------------------------18182445262536702172123504228--
