Hi Team,
Long time user of osTicket.
Recently updated - and also installed a theme (https://osticketawesome.com/)
Stats:
Server Information
osTicket Version v1.16.2 (39ab0c5) — Up to date
Web Server Software Apache
MySQL Version 10.3.34
PHP Version 8.0.17
![](https://forum.osticket.com/assets/files/2022-04-22/1650600183-819056-image.png)
When sending emails, as in new ticket notifications, reply notifications etc...
The emails are coming through as not encoded. See the example below.
Any ideas?
Thanks people!
--=_bee8333f919f19a93bd334ece501ed3c
Content-Transfer-Encoding: base64
Content-Type: text/plain; charset=utf-8
dGVzdCBlbWFpbCBtZXNzYWdlClJlZi1NaWQ6IEJ1akluU3YtMzFfMWstQUFBQUFBQUFBQUFBQUFB
QVAwbDJ2Vlh5LW5vcmVwbHlAYW5nZWxlc2ZpbmVmb29kcy5jb20K
--=_bee8333f919f19a93bd334ece501ed3c
Content-Transfer-Encoding: base64
Content-Type: text/html; charset=utf-8
PHA+dGVzdCBlbWFpbCBtZXNzYWdlPC9wPg==
--=_bee8333f919f19a93bd334ece501ed3c--