SobItalia Hi all! I'am new at this forum, but I used osTicket for many years. Does version 1.16.3 work fine with PHP 7.4?
Intervan
No, the requirements explicitly states that 1.16.x requires PHP 8.0.x. It will work with 7.4 but will have issues as there is some code specific to PHP 8.0.x that will break when using PHP 7.4.x.
Cheers.
KevinTheJedi Ok. We have also emails coming through not encoded. Has anyone solved this issue without using PHP 7.4?
The only issue I’ve seen is outgoing and to remedy that you just need to setup SMTP and set that as your default outgoing email as well as the default MTA.
We are unable to replicate the issue so we are unsure of what’s happening. We are changing the mail library completely in v1.17 so these issues should be resolved once that is released.
KevinTheJedi I configured SMTP and MTA and now the mails are sent correctly. Thank you!
I experienced the same issue with version 1.17.4 and 1.17.5 even though using SMTP. Strangely, it worked for a while then suddenly started producing the messages that michaelaff reported.
For me, updating to 1.18.1 resolved the problem.
