How can I generate annual report on OSticket? I currently use V1.12 version and its showing Quarterly
Is there any free plugins that can help with this? Thank you,.
How can I generate annual report on OSticket? I currently use V1.12 version and its showing Quarterly
Is there any free plugins that can help with this? Thank you,.
1.12 is end of life and no longer supported.
The dashboard is the closest you could get to something like that using the UI.
There is also a third party reports plugin that might be useful, but it is not free. Using third party plugins and mods are not supported by osTicket or recommended by the devs.
Can you please let us know what is the 3rd party tool?
See the Resources thread, under Community Plugins "Reporting"
https://forum.osticket.com/d/92286-resources-for-osticket