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All Discussions
ticket service evaluation
Department permissions
set ticket referals with an filter action
Agent shall mark it resolved and then user can close it
How should user gets permission
Attach the approval, screen shot etc in the approval.
If I have to change ticket from created,I should get approval
All tickets shall be visible to central location
How to reopen a ticket if it is called resolved?
Unable to use Office365 SMTP
Access custom list in email template
How to add reports
[resolved] Queue - You don't have permission to access this resource.
User "Download Area" using knowledgebase
Department can't untick 'disable autoclaim'
active directory ldap user location
[resolved] System Log showing 1146 & 1054 lots of message daily
Google Analytics
Correct timezones, wrong time
[resolved] Execution order limit of Ticket Filters
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