M
musighidan

  • Jul 12, 2010
  • Joined Apr 26, 2010
  • 0 best answers
  • It doesnt work :(

    first, in my ./view.php i have only this:

    <?php

    //We are now using tickets.php but we need to keep view.php for backward compatibility

    require('tickets.php');

    ?>

    I can find your second code at the ./tickets.php but not at the ./view.php

    It doesn't matter with this code or without, your first code looks very beautiful ( you have it from ./include/staff/viewticket.inc.php

    <div style="margin-top: 3px;">

    <label for="ticket_status"><b>Ticket Status:</b></label>

    <?

    $checked=isset($info)?'checked':''; //Staff must explicitly check the box to change status..

    if($ticket->isOpen()){?>

    <input type="checkbox" name="ticket_status" value="Close" <?=$checked?> > Close on Reply

    <?}else{ ?>

    <input type="checkbox" name="ticket_status" value="Reopen" <?=$checked?> > Reopen on Reply

    <?}?>

    </div>but it can not close the ticket, sorry