Thanks ntozier, I suspect the same. Will upload in github. In the mean time I am also trying installation on different servers and see where the problem is. Will keep you updated.

Hi,Sorry for the late reply. I have tested this with chrome and I have tested on several computers with different OS versions. But still the same problem. As for as apache error_log, have not noticed anything suspicious.Just let me know if you need any other details including any particular installed file and I can share it.Thanks.

The problem happens when the osticket is upgraded from 1.9.3 to the latest 1.9.4. Just to check, I have done a fresh installation and everything is proper. But I am currently using the upgraded version only and I require 'typeahead' form field only in this upgraded version. It will be great if some one can help me on this.

Hi,Thanks for the response.It shows no error in osticket system logs.osTicket Version :

v1.9.4 (c18eac4)Web Server Software:

ApacheMySQL Version:

5.5.34PHP Version:

5.5.17I have not installed mods from the Mods Thread.The installation was done using softaculous directly.

I have this problem in all custom fields in all forms that has choices or drop down menu in which multiple inputs are selected. If multiple input option is disabled, this problem disappears and everything is normal. I can see that the selection popup appearance code has to be edited, if someone can say where I can do this it will be great.

Hi,I have added an additional filed "City" in the organization form. I have also created a custom list and added to the 'city' filed in the organization form. The list contains a few city names as items. The agent has to select the city from this list when using the form. Now when I use 'type ahead' in the list properties it shows an error "Select a Value from the list" when selecting an item when adding/updating a organization even though the item has been selected. The same works file if I use 'Drop down' instead of 'Type Ahead'.  I have attached the screen shots of the error. Can someone throw some light what I am missing here. This type ahead is very important for me as I have 100s of city names and difficult to select using drop down.My osticket version :

v1.9.4 (c18eac4)

My SQL version: 5.5.34

PHP version: 5.5.17

ADD A NEW ORGANIZATION

I have created a custom form for storing Organizational information and I have a field in which I can select multiple choices. When I CREATE(ADD) a new Organization, I am unable to see or edit that particular field properly(It appears partially in the lower left corner of the browser window and unable to edit it) but I can do that properly when UPDATING the same organizational information. It would be great if someone can help me if I am doing something wrong or what I can possibly do to get it right. I have attached the screenshots during new organization creation. In my case the field 'controller' creates the problem. Osticket Version : v1.9.4Operating System : Windows 7 - 32bitBrowser : Firefox and ie

Is there any way to read some other fields of an organization other than the name. If possible what should I use instead of org.id. For example I would like to access the phone number stored under organization(not under User). I also have a custom form in which I have other fields also that I would like to access. Or is there anyway to look into the fields of ORGANIZATION_TABLE. It will be great if someone can help me on this.