I installed sendmail and it's working but only in unsecured emails, on port 587 with Authentication Required disabled.
it does require authentication but I set it to No when it set on Yes get this error:
- Edited
I'm on Ubuntu 16.04.6 with apache 2 as a web server and PHP 7.1
Here is the mail configuration :
Here is the error message when I do the test in the diagnostic page:
Hi, I'm using Os ticket version 1.12.2 and I have an issue to get email notification when there is a ticket in.
I have an error that says that "Unable to log in. Check SMTP settings . " while configuring the mail address with Authentication Required enabled, but when it is disabled it save the changes, but in both options on the diagnostic page test fails and shows this message Error sending email - Please try again!.
I checked the version of OpenSSL also the firewall permission on the SMTP port and email credentials are working fine.
The SMTP server works fine as well I tested it with another address and I m running it on port 587.
So if someone could help me on this issue it will be much appreciated,
PS: it was working fine before the upgrade to 1.12.2.