TenixLP

  • Jul 29, 2024
  • Joined Jul 26, 2024
  • 0 best answers
  • In Popup does not display text

    Thank you very much for your help. I will try this out and switch to Apache if necessary.

    Cheers

  • In Popup does not display text

    KevinTheJedi Hello, thank you for your answer!
    I didn't know about the link. I apologize for that. I have tried to attach pictures. Maybe I forgot something in the NGINX config? Or does OSTicket only work with Apache 2?


    Best,
    Jonas

    Edit:
    I have not found any errors in the PHP or NGINX logs.

      • In Popup does not display text
      • In Popup does not display text

        How do you do?

        I have a small problem with my self-hosted osTicket version v1.18.1 (0375576). When I set the status of a ticket to e.g. Closed, no content is displayed in the pop-up. Even in the settings, when I click on the question mark, no content is displayed. Any ideas?

        Web server software: nginx/1.22.1
        MySQL version: 10.11.6
        PHP version: 8.1.29

        Best,
        Jonas

        • KevinTheJedi replied to this.

        • TenixLP

          osTicket can run on NGINX however it’s not supported out of the box. You have to apply your own site config. Here is an example of an NGINX config.

          You can also edit your bootstrap.php file and set display_errors and display_startup_errors to 1 and retest to see if any errors output on screen.

          Cheers.