Hi,So, no clue on your side ? Anybody have some help for me ?Thanks :)Xavier

Hi,OVH with :version d'osTicket

v1.10.1 (9ae093d)

— A jour

Logiciel serveur Web

Apache

Version de MySQL

5.7.20

Version PHP

5.6.31Standart install... It looks like the script seems broken as i can see the php code.Question : is the quote escaped in the code ? I'm asking because in french we use the quote often in sentence (or for labels in forms...)Thanks :)Xavier

Hi again,I wrote the version 1 10 : the exact version is the 1.10.1 downloaded today on Osticket site.For the screenshots, i attached 2 files :- First, i select a filter- second, it shows what i see when i filter (i cannot show you the shaking )Thanks :)Xavier

Hi everybody,This is my first post here :)I'm from France, working as webmaster and try today Osticket to see how this works :)So, first, thanks to the dev team : the whole software is very simple to use and to manage : i have installed the last version (1,10), the french language, start to modify the form (translation) and add an additionnal field in ticket form (to have a filed "Spent time for the customer". All works well and is very fast.I have a little question today as somebody here should know what the message says on my screen :)Logged as a "tech" in Osticket, i have the list of the tickets.I want to filter the tickets shown. For this, i use the link "advanced" on the right of the search field. I get lists to allow me to select my filter. My problem is : if i select any filter here and i click on "filter", a little shaking "popup" is shown on the screen with this text : {"redirect":"tickets.phpWhat do i do wrong ?Thanks :)Xavier