Hello everyone,

Currently working on setting up a form with API ticket creation. I would like to start off that our setup is in AWS and we have the HTTP to HTTPS redirect. I have tested the API create ticket PHP script provided by osticket on a local install and the ticket is created successfully via API on the local setup. Now when it comes to the AWS osticket we get a 302 redirection code. we have enabled the followlocation when performing the curl opt. below is a sample of the code. Your help is greatly appreciated. error code above example code.

302 Unable to create ticket:

<?php

$config = array(
'url'=>'http://mydomain.com/api/tickets.json',
'key'=>'APIKEY123'
);

Fill in the data for the new ticket, this will likely come from $_POST.

$data = array(
'name' => 'John Doe',
'email' => 'mailbox@host.com',
'subject' => 'Test API message',
'message' => 'This is a test of the osTicket API',
'ip' => $_SERVER['REMOTE_ADDR'],
'attachments' => array(),
);

/
Add in attachments here if necessary

$data['attachments'][] =
array('filename.pdf' =>
'data:image/png;base64,' .
base64_encode(file_get_contents('/path/to/filename.pdf')));
*/

#pre-checks
function_exists('curl_version') or die('CURL support required');
function_exists('json_encode') or die('JSON support required');

#set timeout
set_time_limit(30);

#curl post
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, $config['url']);
curl_setopt($ch, CURLOPT_POST, 1);
curl_setopt($ch, CURLOPT_POSTFIELDS, json_encode($data));
curl_setopt($ch, CURLOPT_USERAGENT, 'osTicket API Client v1.7');
curl_setopt($ch, CURLOPT_HEADER, FALSE);
curl_setopt($ch, CURLOPT_HTTPHEADER, array( 'Expect:', 'X-API-Key: '.$config['key']));
curl_setopt($ch, CURLOPT_FOLLOWLOCATION, TRUE);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, TRUE);
$result=curl_exec($ch);
$code = curl_getinfo($ch, CURLINFO_HTTP_CODE);

echo $code;
curl_close($ch);

if ($code != 201)
die('Unable to create ticket: '.$result);

$ticket_id = (int) $result;

Continue onward here if necessary. $ticket_id has the ID number of the

newly-created ticket

?>