Hi,
We are using OsTicket 1.15.2 with following setup.
osTicket Version - v1.15.2 (cb6766e)
Web Server - Apache/2.4.48 (Ubuntu)
MySQL Version - 8.0.25
PHP Version - 7.2.34-23+ubuntu20.04.1+deb.sury.org+1
There is a problem with the date display in a ticket thread. Our timezone is Asia/Kolkata (UTC +5:30). A ticket was posted at 12:19 PM on 16th Sept., and then transferred to another agent. The time displayed in the transfer portion of the thread shows 2:11 PM which is 1 hr and 40 minutes ahead.
The time problem occurs when we 'transfer' a ticket to some other agent. We have not seen this problem in a normal thread although I need to check thoroughly. The system setup and the problem thread screenshots are attached.
Regards,
Anand