I am facing issue with email piping ,
Email is processing and creating ticket. But user is getting failure notification and mail is pasted below
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

pipe to |/home/medisolhealthcar/helpdesk.medisolhealthcare.com/api/pipe.php
generated by ticket@helpdesk.medisolhealthcare.com

The following text was generated during the delivery attempt:

------ pipe to |/home/medisolhealthcar/helpdesk.medisolhealthcare.com/api/pipe.php
generated by ticket@helpdesk.medisolhealthcare.com ------

PHP Warning: ini_set(): Headers already sent. You cannot change the session module's ini settings at this time in /home/medisolhealthcar/helpdesk.medisolhealthcare.com/bootstrap.php on line 19
<br />
<b>Warning</b>: ini_set(): Headers already sent. You cannot change the session module's ini settings at this time in <b>/home/medisolhealthcar/helpdesk.medisolhealthcare.com/bootstrap.php</b> on line <b>19</b><br />
PHP Warning: session_cache_limiter(): Cannot change cache limiter when headers already sent in /home/medisolhealthcar/helpdesk.medisolhealthcare.com/bootstrap.php on line 21
<br />
<b>Warning</b>: session_cache_limiter(): Cannot change cache limiter when headers already sent in <b>/home/medisolhealthcar/helpdesk.medisolhealthcare.com/bootstrap.php</b> on line <b>21</b><br />

I do not use piping since I am on O365 and was on self hosted Exchange prior to that. Neither of which support piping so I do not think that I will be much assistance. But I will try, and will ask the devs to take a look at this thread.

Do you have more than one PHP installed on the web server?
If so, please confirm the your PHP CLI is the same version that the web site is running (7.4.23)

What mail server software are you using?

Did you consult the piping documentation for osTicket?
https://docs.osticket.com/en/latest/Getting%20Started/Email%20Piping.html

@siju007

Looking like you have some PHP issues. Unfortunately, this can be due to a wide range of issues so I don't think we'll be of much help unless we get useful errors, etc.

Cheers.

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