I want to append the ticket subject to the web page HTML title when tickets.php is open to an individual ticket.  

Ideally the title will be e.g.
#6994 - old equipment cleanup / disposal

Daniel Reid asked precisely the question I need answered... eleven years ago on older code.

I'm hoping to find a solution that works with newer versions of OSTicket (or at least v.1.10).

I know a little PHP--and enough MySQL to write a few reporting scripts--so I'm pretty certain can get this done with just a bit of hand-holding.
I'm looking at /include/class.ticket.php and /staff/header.inc.php, and I've gotta be close ...on the cusp.

Thanks in advance for any tips / pointers / links.

OSTicket v.1.10.1
Note: I learned today just how outdated my installation is (ouch).  I've never had a problem with it, and I'm comfortable with the layout and functionality.  I've never had any need to upgrade--and at 65 hour weeks I've got a lot of "if it ain't broke don't fix it"--but I'm open to discussion here.

Typo: above I meant /include/staff/header.inc.php

So I've made some minor headway:
The "main page" subject is in /scp/staff.inc.php.  I changed this (line 137):
$ost->setPageTitle(__('osTicket :: Staff Control Panel'));
to this:
$ost->setPageTitle(__('support tickets - dashboard'));
(more as a proof of concept than necessity)

...but I'm still searching for where the ticket subject makes its way into the individual ticket page.  A couple instances of the above "Staff Control Panel" look rather conspicuous in header.inc.php, but updating them did nothing.

In /scp/tickets.php I found the web page subject in line 453:
$ost->setPageTitle(sprintf(__('Ticket #%s'),$ticket->getNumber()));
This change dropped the word "Ticket" from the web page
$ost->setPageTitle(sprintf(__('#%s'),$ticket->getNumber()));
...however my attempts to append $ticket->getSubject() are failing due to my lack of PHP mojo.
:,/

Any brainy guidance would be appreciated.

GOT IT!

line 453 of /scp/tickets.php is now this:
$ost->setPageTitle(sprintf(__('#%s %s'),$ticket->getNumber(),$ticket->getSubject()));

happy Friday, everybody--hope this helps someone down the line!
:,)

ntozier changed the title to [MOD] append ticket subject to web page title.
4 months later

BONUS:
Also today (2022-01-02) I added ticket status to the title by modifying the same line (453) of /scp/tickets.php:
$ost->setPageTitle(sprintf(__('#%s %s [%s]'),$ticket->getNumber(),$ticket->getSubject(),$ticket->getStatus()));

Hope this helps someone.

10 months later

thanks! that's very useful.

question, would it be posible to add the organization (of the user that owns the ticket) to the title also?

I have it a try with $org->getName but couldn't get it to work XD. the page just breaks.

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