Hi,
I'm looking to change the look-n-feel of our osTicket installation .. After a Google-search, for the same, I came across a couple of options... osTicket Awesome seems like the most popular one, and I think, the only one that offers a custom-look for both, the end-user interface, as well as the agent/admin interface.
It's a paid add-on ($100) .. So, before buying I'd like to know if anyone has used this add-on .. ? If Yes, I'd like to know how it is - You're experience with - The add-on itself, support, pros, cons etc..