Hello everyone!
Really loving OSticket so far and we're finally getting ready to switch our users over. That being said there's one thing we're still trying to tweak:
I understand that the name field and email field in the contact form is required, but it seems neither field can be edited at all. Is there anyway to change the email field to a drop-down instead of the "short answer" type? We want to limit the field to a set number of email choices.
Thanks to anyone that can help!