Hey there osTicket community,
do you know if it is possible, to edit/add ticketdetails viewed in the user portal? For now the users see only limited information like Ticket Status, Department, Creation Date and his own user information. We would like to add at least the information about the assignee and Topic, aswell as a custom field wich indicates the workhours spent on this ticket. (See attached an example of the view right now)
Thank you in advance!
Regards, Pascal A.