Good morning ! I have a problem creating a ticket using the API, I attach the code that I am using ...
<?php
//API URL
$cURLSend="https://www.XXXXXXXX/api/tickets.json";
$ch = curl_init($cURLSend);
$data = array(
"alert : true",
"autorespond : true",
"user : 000004",
"source : API",
"name : Fernando",
"email : XXXXXXXXX@gmail.com",
"phone : 11",
"subject : Probando API-Fernando",
"ip : 177.74.201.241",
"message : data:text/html,MESSAGE <b>entrecortes</b>"
);
$datos = json_encode($data);
curl_setopt($ch, CURLOPT_POSTFIELDS, $datos);
curl_setopt($ch, CURLOPT_HTTPHEADER, array(
"Content-Type:application/json",
"X-API-Key: AEF6C3880B291FB0B768C402205FC038"
)
);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
$result = curl_exec($ch);
curl_close($ch);
?>
The platform returns me "API Unexpected Data
1: Unexpected data received in API request" for each data sendind, then "
"API Error (400)
Unable to create new ticket: validation errors: user: Incomplete client information 20: Issue Summary is a required field 21: Issue Details is a required field *"
Any Idea ?
Theanks for advance !!
Best regards.
Fernando.