osTicket Version: v1.15.1 (fe1d1f8)
Web Server Software: Apache/2.4.6 (Red Hat Enterprise Linux) OpenSSL/1.0.2k-fips mod_fcgid/2.3.9 PHP/7.2.34
MySQL Version 10.2.33
PHP Version 7.2.34
Since a couple of days every time we close a ticket we have to wait from 5 to 20 seconds for the "spinning weel" to stop. We have plenty of memory and processors, and our monitoring system didn't detect any overload on the system or slow queries on the Database.
I wonder if @ntozier @KevinTheJedi or some other Osticket guru has some advice for investigating the issue and do a fine tuning of settings for improving the performance.
Thanks in advance