I have canned response with 4 attachments all are PDF files (from 50 to 130 KBytes).
When I use them all is ok as far as we are looking into the ticket via website.
But colaborators gets only 3 attachment in email which was sent to them.
Why he gets only 3 emails ?
Thank you in advanced.
as a reference to my own osTicket instalation it is ticket #16332