Hello,

All of a sudden I am not able to access my osTicket site and am getting this error emailed to me
osTicket Fatal Error:
Unable to connect to the database — Access denied for user 'xxxxxx'@'localhost'
(using password: YES)
Ref-Mid: B4xbNqj-M_Yif-AAAAAAAAAAAAAAAAP+hJEOBg-@osTicketMailer

Does anyone have an idea on what the issue might be and how I can fix this? Thanks in advance

Never mind, I was able to solve the problem by updating the password. Thanks

Glad to hear that you got this resolved. I'll lock and mark the thread as resolved. Please feel free to start a new thread if you have another question, feedback, etc.

ntozier changed the title to [resolved] Unable to access site.
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