We have a requirement to have a user from one of our departments be able to audit tickets and create new ones. We have set up a new group and assigned roles and what not. The user can indeed only see their dept tickets, but when clicking the new ticket button, they can see any client in the system, as well as when selecting departments to assign the ticket to, they see the list of all dept on our system. Is there a way to limit the end user to only see clients that are part of their organization/department and not all people system wide?