Hi, I'm using osticket version 1.15.2

I would really like a button on the main queue view to change the help topic of all selected tickets, at the moment going into each one and changing it individually is very time consuming.

I've managed to put the button there myself by adding it in the ticket-actions.tmpl.php file, but don't really know how to get the topic selection dropdown to pop up and actually process. The one that opens up when you click on the current help topic link within a ticket is the type of box I would like to appear.

Does anyone with any php (or maybe ajax) knowledge know how to achieve this?

Thanks

I think that you would be better off doing this at the database level.

I do not know how you would add a button to mass change the help topic.

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