Hello, I wrote a bot for notification through the Matrix (https://matrix.org), if someone needs it, use it.
Version 0.2 Fixed update notifications.
You might want to include some more information regarding this.
From Readme file: "An plugin for osTicket which posts notifications to a Matrix channel/chat/group. This project is no longer maintained by me, but pull requests are welcome."
"Based on osticket-slack and osticket-telegram"
