Hi, How I could modify it and where so I can get both surnames. Our users have First Name, Middle Name, and 2 Surnames. If I set up the user with both surnames one is taking it as a middle name.

For Agents go to:
Admin panel -> Settings -> Agents
see Name Formatting:

For Users go to:
Admin panel -> Settings -> Users
see Name Formatting:

Change them to "-- As Entered --"

    Very welcome.

    ps I like the icon you chose.

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