OsTicket (v1.14.2)
We have configured the cron to fetch 10 emails for every 5 mins. Currently, we have re-configured it to 20 emails for every 5 mins. But, it is fetching only 10 emails as per the previous cron set and remaining emails are not fetching. What changes is yet to be made to activate the current cron. how to slove this.
Web Server Software Apache/2.4.29 (Ubuntu)
MySQL Version 5.7.31
PHP Version 7.2.24-0ubuntu0.18.04.7